Research shows that 84 percent of companies are either transforming or planning to transform the way they handle HR functions by moving to the cloud. Yet as HR kicks the tires on new cloud applications, IT may be putting the brakes on.
SaaS vendors, like car companies, often follow the strategy of marketing the features and attractiveness of their products. While a full feature set and an easy-to-use interface make enterprises take a second look at HR cloud solutions, what clinches the deal for CIOs are the safety features and what’s under the hood – the underlying platform and the technology and services that support it.
This paper explores the top concerns and questions enterprise CIOs and HR Information Systems leaders have about HR cloud solutions. It explores the technology infrastructure and associated services that comprise SuccessFactors solutions, identifying how the solutions have been architected to maximize the customer experience.